OUR EDGE
METICULOUS STAFFING
We handpicked staff carefully from our wide range of applicants. We make sure that we'll provide you with the best of the best that fits your standards.
Well-Equipped Office-Based Operations:
- Dedicated Internet connection for more upstream bandwidth
- Back-up internet
- Up-to-date computer units and MS Office software.
- Full-time IT Support
- Monitored and recorded computer activities
- Disabled USB ports for data security
- Generator set for uninterrupted client service
Full Support System
- Every Office Extension client has a designated team consisting of:
- Senior Virtual Assistant
- Project Manager
- Virtual Assistant
- Back-up Virtual Assistant
- Copywriter
- IT Support
Solid Back-Up Procedures:
- Seamless transition (Complete with documented processes)
- Back-up Virtual Assistants
- Full-time IT personnel (For recorded VA activities)
- Secure server room
- Additional back-up server
Employee-Centric
- HMO benefits
- Monetary benefits (regardless if employees are handling paying clients or not)
- Annual merit increase
- Annual bonus
- Career advancement opportunities
- Family-oriented culture and work environment
HIPAA COMPLIANT
We understand and honor the importance of data privacy among health care organization. We ensure that all our virtual assistant is HIPAA certified.